Box Office Supervisor
The Granada, a historic theatre in downtown Santa Barbara, seeks to fill the position of Box Office Supervisor. The Granada is a year-round, multi-purpose regional performing arts venue for music, theatre, dance, opera, musicals and community events.
The Box Office Supervisor will help to oversee smooth and efficient box office operations while maintaining a positive, professional attitude.
Duties and responsibilities include:
- selling tickets, sales reporting and managing performance ticketing operations
- supervising, monitoring and assisting with training the part-time staff
- enforcing box office policies and procedures
- resolving patron issues while providing exemplary service
- maintaining ticketing information and event setup within computerized ticketing system
Successful candidate will have the following:
- minimum one year of supervisory experience
- experience working in a computerized box office
- strong training and motivational skills
- role model behavior
- superb customer service skills
- superb communication skills, both verbal and written
- experience with Tessitura Software preferred
This is a year-round, full-time, permanent position with benefits. This position will work evenings, weekends and holidays. Pay commensurate with experience. For consideration, qualified candidates should email cover letter, resume, three references and availability to:
Cynthia Boyton
Associate Director, Ticketing Services
cboyton@granadasb.org
